If you are not completely satisfied with any part of your order, please contact our Customer Service Department at +1 972 818-8200 to speak with a Customer Service Representative.
We give each customer’s concerns individual attention and will provide you with the instructions for making your return or exchange. Please contact our Customer Service Department at +1 972 818-8200 within 30 days of delivery so the exchange, refund or credit transaction can be arranged. You may also email us at questions@poopourri.com for instructions.
- Returned merchandise must be unused (resellable condition) and in original packaging
- Custom items are not returnable
- We reserve the right to not accept damaged returns
- 25% restocking fee may apply
